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HTTP Tool (API)

Customize the language model your Agent uses.

Limit your Agent`s knowledge to information contained in the prompt, linked Datastore, and configured HTTP Tools

Set a custom message that will be shown to users when OpenAI's moderation system detects inappropriate content.

Custom Moderation Message

Automatic Prompt Rules

Automatic Language Detection

Agent Response Moderation Settings

System Prompt

Prompt Templates

Help

User Prompt

Agent Model

This setting controls how freely the agent varies its responses based on Datastore data.
Lower values yield predictable, data-aligned answers, while
higher values allow for more flexible and diverse responses.
At 0, the agent`s replies are fully consistent and repetitive for the same input.

Control how your agent should handle external API requests.

Agent Access

Restrict the chat widget to specific domains for security purposes. e.g: example.com

Authorized Domains

Use rate limiting to prevent abuse of your agent within a single conversation.

Rate Limit per Conversation

View the datastore sources used in each response.

Sources

Language Model

Name

Delete Agent

Use the Agent ID to query the agent through OGênio API

Agent ID

General Settings

This feature is restricted to premium users only

Upgrade to premium to use this feature

Set up a URL to receive real-time notifications for each question and answer processed by the agent.

Configure an external URL to fetch additional user information. This information will be displayed in the Inbox.

Outbound Webhook

Fetch external user information

Restrict the agent to respond on WhatsApp only to the numbers below.

WhatsApp Whitelist

Agent

Agents

Conversations and Messages Over Time

To ensure the privacy and security of your customers' data, messages are stored for a maximum of 90 days.

Media Messages Over Time

Analytics

Datastore

Send Message

Contacts

Export Conversations

Conversation Variables

User Data

Delete Conversation

Delete Variable

Assignee

Contact

Location

Priority

Datastore Configuration

Google Drive™

TXT, PDF, CSV, JSON, Word, Powerpoint or Excel

File Upload

Text

New data source in the knowledge base

Configure the datasource

Your current plan does not support this feature. To access this functionality, consider upgrading your plan.

Plan the necessary upgrade

Trace text or JSON from a single web page

Web URL

Website [all pages]

Include a specific response (high priority) to a question.

New Datasource on Datastore

Setup the Datasource

Your current plan does not support this feature. To access this functionality, please consider upgrading your plan.

Plan Upgrade Required

Crawl text or JSON from a single web page

One Page

Web Site [All pages]

It's no longer about the future, it's about now. OGênio puts the power of Artificial Intelligence directly in your hands, enabling you to automate, scale, and personalize interactions in ways your competitors can only dream of. Join the companies that are transforming their results with our AI chatbots. Be the next to innovate!

Transform Your Business with Cutting-Edge AI

Delete Datasources

Datastore Name

The Datastore (Knowledge Base) is a central repository where the Data Sources used by connected agents are stored. You can include a wide range of sources such as web pages, files, Google Drive documents, and Notion content. Agents use this information intelligently and contextually through our advanced vector semantic search algorithm.

Datastores

This feature requires your Agent to be public. Unauthenticated users (visitors) can query it. Make it public?

Make Agent Public

Deploy your agent with the following widgets or integrations

Chat bubble [HTML] embedded on your website

Chatbox Bubble

Chat box [HTML] embedded within a container on your website

Chatbox Standard

Web URL [No-code] page hosted on OGênio

Standalone Web Page

Deploy

If you have any questions not covered in this FAQ, we invite you to chat with Frank, our advanced chatbot, developed with OGênio’s innovative AI technology.

Frequently Asked Questions

Forms

Automated Customer Service with AI

AI Chatbot for your business

Give feedback to continuously improve AI performance.

Response evaluation

Let the AI mark interactions as resolved automatically.

Automated resolution

Review and enhance the responses generated by AI whenever necessary.

Review and improvement

Evaluate and improve your AI constantly

Our AI agent can identify potential leads, helping you expand your customer base.

Turn visitors into customers

Import data from any source, from documents to information from websites and YouTube.

Total connectivity

Our AI can handle more than 100 languages, trained with your data.

Multilingual

Responses are always based on data and sources provided during training.

Transparent sources

Customized solutions based on your data

Our AI handles routine tasks, freeing your team for higher-value activities.

Automation of inquiries

Our AI agents are available all the time to assist, sell, and clarify doubts, utilizing the best LLMs.

24/7 Availability

Quick and efficient responses ensure customer satisfaction and loyalty.

More satisfied customers

Drastically reduce costs with AI

Our AI recognizes critical moments and transfers to human support with the entire conversation history.

Human support when needed

The interaction history allows human support to pick up where AI left off.

Seamless integration

A perfect balance between AI efficiency and human touch for richer interactions.

Optimized support

Smart transition to human support

The first step is to create a new App in your Meta Developer Account: 

Set up your Callback URL and Verify Token then click on: 

: Your agent will be able to respond to direct messages.

Direct Messages

 Your application needs to be in Live Mode to work properly. 

1- On your shop dashboard, go to theme code edition 

Installation Steps

The first step is to create a new business portfolio and an app in your Facebook account: 

In the same page 

You are now a member of {organizationName}

This invitation was sent to {invitedEmail}. Please log out and log in with that email account.

Automatic support for over 100 languages

This is a game changer!

OGênio has transformed the way we handle customer queries with its next-gen AI native solution. Definitely a game-changer!

find out more: https://www.ogenioia.com

Add Instagram Account

WhatsApp Integration

Z-API Integration

Mark All Messages as Read

Resolve All Conversations

All conversations with your agents will be visible here

Inbox

ChatGPT, Google Gemini, Google Gemma, Microsoft WizardLM 2, Microsoft Phi 3, Cohere Command-R, Claude Sonnet, Mistral, Dolphin, OpenChat, and Meta LLama are some of the cutting-edge models we offer. In addition, we highlight Volt-Networks, our most advanced network, which integrates multiple models to produce responses that are not only comprehensive but also extremely precise.

All the best LLMs are available

Speed up and enhance prompt creation with our exclusive AI-driven prompt generation tool. Quickly generate personalized prompts, boosting the efficiency and creativity of your virtual assistants.

AI-Powered Prompt Generation

Automate your customer support with an AI-based ChatBot, trained with your own data and integrated with the world`s most advanced language models.

Embed Agent on your website

Easily integrate your chatbot with your Website, Notion, YouTube, WhatsApp, Instagram, Telegram, Shopify, and more (coming soon).

Integrate with platforms

Solutions

Personalize your e-mail notification settings

Email Settings

Organization Settings

Edit Permissions for

Are you sure you want to delete this member?

Delete Member

Invite a new member to collaborate and manage your organization.

Team Members

Admins have full access to all pages and can manage team members.

Module Permissions

 Choose an affordable plan that is packed with the best features to engage your audience, create customer loyalty, and boost your sales.

Plans and Pricing

We have the ideal plan for any type and size of business

Want a hassle-free implementation? Our specialized team ensures your AI agent is efficiently integrated and tailored to your business needs. Schedule a meeting now and discover how we can accelerate your results!

Exclusive

Implementation Service

Get started quickly for free. Ideal for initial testing.

Discover

Dedicated support and comprehensive features for large teams.

Enterprise

Scale your business with advanced, affordable features.

Growth

Offers higher limits compared to the Growth plan.

Plus

For power users seeking more robust features.

Offers higher limits compared to the Pro plan.

Pro-Max

Failed to load organizations

API keys are an authentication method that allows you to interact with your agents and externally access the records of your OGênio account.

API Keys

Name (optional)

Organization

I acknowledge and consent to the transfer of subsets of my data to large language model providers as part of the service's functionality and improvement.

Delete Account

Update your Google credentials below to use datasources with Google Drive.

Google Credentials

Unlock high-quality audio transcriptions for files longer than 1 minute! Simply set up your Groq API Key, available with any paid plan.

🎉 Enhance your AI agents by connecting Google Drive to ogenioia.com. Sync files and folders automatically to keep your agents up-to-date with the latest data.

Update your keys for the available LLM providers below.

LLM Keys

The URL to use for the "sources" section of an Agent answer

Source URL (optional)

Active Tools

Available Tools

Connect a public knowledge base from another organization.

Give tools to your Agent to make it smarter